Last Updated: June 10, 2026
At Nestail, we strive to provide high-quality digital marketing, consulting, and business growth services. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled.
By purchasing any service from Nestail, you agree to this policy.
1. Nature of Services
Nestail provides digital services including but not limited to:
- Digital Marketing
- Paid Advertising Management
- Lead Generation
- Marketing Consultation
- Website Audits
- Funnel Analysis
- Branding Services
- Creative Design Services
- Promotional Services
Due to the nature of these services, refunds are subject to the conditions outlined below.
2. Cancellation Policy
Clients may request cancellation of a service before work has commenced.
Once a project, consultation, audit, campaign setup, strategy development, creative production, or any related work has begun, cancellation requests may not be eligible for a refund.
Nestail reserves the right to determine whether work has commenced.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
- Duplicate payment made by mistake.
- Payment made but service cannot be delivered due to reasons solely attributable to Nestail.
- Incorrect transaction amount charged due to a technical error.
All refund requests are subject to review and approval.
4. Non-Refundable Services
Refunds will generally not be provided for:
- Completed services.
- Digital marketing campaigns already executed.
- Advertising spend paid to third-party platforms.
- Consultation sessions already conducted.
- Website audits already delivered.
- Strategy reports already shared.
- Creative work already produced or delivered.
- Customized services or digital deliverables.
5. Refund Request Procedure
To request a refund, customers must contact us with:
- Full Name
- Email Address
- Transaction Details
- Reason for Refund Request
Refund requests should be sent to:
Email: mail@nestail.in
6. Refund Processing
If a refund request is approved:
- Refunds will be processed through the original payment method whenever possible.
- Processing time may take between 7 to 14 business days depending on banking and payment provider procedures.
- Transaction fees charged by payment processors may be deducted where applicable.
7. Chargebacks and Payment Disputes
Customers are encouraged to contact Nestail before initiating any chargeback or payment dispute.
Fraudulent chargebacks or disputes may result in suspension or termination of services and may be reported to relevant payment providers.
8. Modification of Policy
Nestail reserves the right to amend or update this Refund and Cancellation Policy at any time without prior notice.
Any updates will be published on this page along with the revised effective date.
9. Contact Information
For any questions regarding refunds or cancellations, please contact:
Nestail
Key Person: Shovan Bagchi
Email: mail@nestail.in
Website: https://nestail.in
By purchasing or using our services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.